Please note that Seacoast Utility Authority will be upgrading our payment processing system over the next several months. There may be a time frame when the system will NOT ALLOW FOR CREDIT AND DEBIT CARD PAYMENTS. You will still be able to make payments on-line with a checking account, in our customer service walk-in lobby, telephone, drop box or by mail. The upgraded system will provide a more convenient way to make payments and offer additional bill pay options. We apologize for any inconvenience and appreciate your patience while upgrades are being made to our bill pay system.
AquaHawk is a new tool for customers with a smart meter. To find out if your meter has been upgraded, look for "Remote" under "Read Type" on your billing statement; this indicates you have a smart meter. To begin, click here, and explore all the benefits of your new customer portal.
Seacoast Utility Authority is a non-profit governmental regional water and wastewater utility that furnishes potable water and sewer service to approximately 50,380 households and commercial establishments. The Authority's service area, which covers approximately 65 square miles, consists of certain unincorporated areas of Palm Beach County, and the incorporated areas of the City of Palm Beach Gardens, the Village of North Palm Beach, the Town of Lake Park and portions of the Town of Juno Beach, all in northern Palm Beach County, Florida. The Authority has no taxing powers and does not receive any tax revenues from the state, county or city governments.
MISINFORMATION LEADS TO CONFUSION, FEAR & SKEPTICISM
Seacoast has received reports that firms marketing home water treatment devices have unscrupulously misrepresented Seacoast's water quality to our customers. If a marketing representative states or implies that there are problems with the drinking water supplied by Seacoast, ask them:
1) May I have a copy of the analysis made by a certified lab that shows where Seacoast's water quality fails to meet drinking water standards? Ask the vendor/caller for information about the laboratory used, Florida lab certification number and a phone number where the lab can be reached.
2) Ask if the vendor has reported these alleged violations to Seacoast or the Palm Beach County Health Department. If so, what are the names of the individuals to whom the vendor reported these alleged violations and what was their response?
It is suggested that you refuse to interact further with the vendor/caller until all of this information is provided. Then if you decide you want to allow the individual into your home, we will be pleased to meet with you either in your home or at Seacoast for a more in-depth review of the allegations.
Home water treatment devices can be very useful in "polishing" water to suit personal preferences (taste, hardness, etc.). However, the water that Seacoast delivers to your home meets or exceeds federal, state and local drinking water standards.
REPUTABLE DEALERS DO NOT NEED TO CREATE A FALSE SENSE OF PANIC TO SELL THEIR PRODUCTS.
For more information, please contact us at 561-627-2900.
Property Questionnaire for existing service can now be submitted online by following this Link.
Information and updates for Boil Water Advisories and Scheduled Service Outages can be accessed from the Quick Links Tab or by following this Link
South Florida Water Management District has issued Landscape Irrigation Restrictions read more>>
Are you planning changes to your property or business? Don't get caught in more red tape than read more>>
Seacoast Utility Authority’s enabling documents require its Executive Director to prepare an annual summary of issues, activities and achievement read more>>
Board Meetings - The next Authority Board meeting will be Wednesday, March 22, 2017 Agenda