Please note that Seacoast Utility Authority will be upgrading our payment processing system over the next several months. There may be a time frame when the system will NOT ALLOW FOR CREDIT AND DEBIT CARD PAYMENTS. You will still be able to make payments on-line with a checking account, in our customer service walk-in lobby, telephone, drop box or by mail. The upgraded system will provide a more convenient way to make payments and offer additional bill pay options. We apologize for any inconvenience and appreciate your patience while upgrades are being made to our bill pay system.
If you are going away, you can request to have your service temporarily discontinued. If you choose to temporarily discontinue your service, you will be billed only the monthly Base Facility Charge for each billing period. It will be necessary for you to give us your forwarding address so that your bill can be sent to you while you're away. To reinstate your service, please contact our office at least 24 hours in advance at (561) 627-2920. There will be a service charge for the reinstatement on your next bill.
If you do not want service interrupted while you are away, you may make an advance payment for the time you will be gone which will be credited to your account and reflected on your monthly bill.
When you plan to be away, you probably make sure your property is protected against vandalism. The same should apply to your water service. Remember you are responsible for the water that registers on the meter. Below are some suggestions you may wish to follow to protect your water service while you're gone.
These suggestions should also be followed on Halloween before ghosts and goblins start their rounds.